Fractional Product Design Leadership
Product Experience Intensive
As products evolve, experience issues accumulate across flows. Handoffs break down, decisions get made under pressure and misalignment quietly becomes the norm.
I embed with your team for 2–3 weeks to clarify what’s working, what’s not, and what to fix first, so leaders can move forward with aligned, actionable priorities.
What problem does this solves
Inconsistent Quality
Customer journeys feel uneven or fragmented
Slow Decisions
Product decisions are slowed by competing opinions
Root Causes
Teams sense experience issues but lack clarity on root causes
What I do
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1
Walk the real user journeys end-to-end — where customers encounter value and where they lose it
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2
Map where team decisions, handoffs, and priorities are creating experience gaps
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3
Synthesize into a prioritized view leadership can act on immediately
What you get
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A prioritized map of where experience gaps are costing you and what to fix first
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Clarity on where product and design effort is misaligned with customer value
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A shared leadership view that moves decisions forward instead of reopening them
Scope
This Is
- A focused, pragmatic review grounded in real product use
- An assessment designed to support prioritization and roadmap decisions
- A synthesis of strengths, gaps, and risks that can be put to use immediately
This Is Not
- A redesign or delivery engagement
- A full usability testing program
- A generic UX scorecard
- A theoretical critique
Typical Engagement
Investment
$15K–$22K
Based on scope (typically 2–3 customer journeys).
Final pricing is confirmed after a short scoping conversation.
This engagement provides senior product design leadership for a defined scope, without adding permanent headcount.
Ready to gain clarity on your product experience?