Fractional Product Design Leadership

Product Experience Intensive

As products evolve, experience issues accumulate across flows. Handoffs break down, decisions get made under pressure and misalignment quietly becomes the norm.

I embed with your team for 2–3 weeks to clarify what’s working, what’s not, and what to fix first, so leaders can move forward with aligned, actionable priorities.

Timeline 2–3 weeks
Scope 2–3 critical customer journeys
Format Embedded review of key customer journeys and decision patterns → prioritized findings and working session readout
Outcome Clear priorities to shape backlog and roadmap decisions

What problem does this solves

Inconsistent Quality

Customer journeys feel uneven or fragmented

Slow Decisions

Product decisions are slowed by competing opinions

Root Causes

Teams sense experience issues but lack clarity on root causes

What I do

  • 1

    Walk the real user journeys end-to-end — where customers encounter value and where they lose it

  • 2

    Map where team decisions, handoffs, and priorities are creating experience gaps

  • 3

    Synthesize into a prioritized view leadership can act on immediately

What you get

  • A prioritized map of where experience gaps are costing you and what to fix first

  • Clarity on where product and design effort is misaligned with customer value

  • A shared leadership view that moves decisions forward instead of reopening them

Scope

This Is

  • A focused, pragmatic review grounded in real product use
  • An assessment designed to support prioritization and roadmap decisions
  • A synthesis of strengths, gaps, and risks that can be put to use immediately

This Is Not

  • A redesign or delivery engagement
  • A full usability testing program
  • A generic UX scorecard
  • A theoretical critique

Typical Engagement

Week 1 Clarify
Week 2 Diagnose
Week 3 Align & Prioritize

Investment

$15K–$22K

Based on scope (typically 2–3 customer journeys).
Final pricing is confirmed after a short scoping conversation.

This engagement provides senior product design leadership for a defined scope, without adding permanent headcount.

Ready to gain clarity on your product experience?